Outreach Support Worker (Generalist Adviser/Triage Officer)
Salary: £19,000 to £21,500 dependent on experience (pro rata – based on 37 hours)
Hours: 23 hours per week
Contract: Fixed Term (until 31st March 2021)
Responsible to: Head of Projects
Project/area: Projects
Based at: Central and East Northamptonshire Citizens Advice (CENCA) 7-8 Mercers Row, Northampton, NN1 2QL 
Citizens Advice Central and East Northamptonshire is commissioned to deliver advice services in across Northampton Town, working with University of Northampton, Re:store, Springs Hub and Growing Together.
As an adviser you will offer end-to-end support to help people resolve their problems and give advice into available next steps that the client can take to rectify any issues. 
We are looking for an adviser with good IT skills to give advice to clients and when necessary, support them in taking the next step in resolving their problems.  
Please apply via our website www.cencab.org.uk or by emailing recruitment@cencab.org.uk  to request an application form and job pack. 
If you have any questions regarding the role please contact us by email at recruitment@cencab.org.uk or 01604 235080

Closing date 5pm Friday 11th September 2020

We may close this vacancy if a suitable application is received before this date.

Central and East Northamptonshire Citizens Advice
7/8 Mercers Row

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