Vacancies
Central and East Northamptonshire Citizens Advice Vacancies
ADVICE SESSION SUPERVISOR
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Salary: £24,000 to £26,000 Pro rata(dependent on experience)
Hours: 18.5 hours Per Week
Contract: 12 month fixed-term contract (with potential for further extension, dependent
on funding
Project/area: Advice Services
Location: Remote
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About the role:
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The post holder will ensure sessions are appropriately resourced and be responsible for support and supervision of the volunteers who provide information and detailed advice to clients, including case checking and auditing
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Key work areas and tasks:
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Managing the advice session to ensure client needs and funder targets are met, appropriate numbers of volunteers are available, advisors can be accommodated.
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To monitor performance to ensure that a consistently high standard of service is provided to clients.
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To provide feedback, advice and support to staff to help them to develop their skills.
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Case checking, ensuring social policy issues are recorded, monitoring trends in areas of need and client groups.
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Closing Date: 22nd August 2023
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We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates.
We make a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the essential criteria for the role as set out in role profiles.
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Money Adviser/Trainee Money Adviser (2 Roles Available)
Salary: £21,500 - £25,000 per annum, dependent on experience
Hours: 1 x 37 hours a week F/T (Job sharing will be considered)
1 x 27 hours (3.5 days per week)
Contract: 12 months confirmed funding, with potential for extension
Project/area: Projects
Location: Flexible home/office working in Northamptonshire
Would you like to help people become free of debt and money worries? Why not consider joining our friendly Advice team which provides a vital advice service to clients.
About the role
The Money Adviser will provide a full range of debt advice services and casework including income maximisation, financial capability and statutory debt solutions. Whilst we are looking for an experienced Money Adviser, we would also welcome applicants who are passionate to help clients and wish to train in this area.
Closing date: Expired
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We reserve the right to end the recruitment process early if suitably qualified candidates apply before the closing date.
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We welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates.
We make a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the essential criteria for the role as set out in role profiles.
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Reception / Admin Worker​
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Hours: 30 Hours p/w
Salary: Circa £19,000 pro rata
Duration: Permanent
Location: Hybrid, Remote & Northampton Based Office
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About the role
Citizens Advice Central and East Northamptonshire delivers generalist advice services in Northampton and Wellingborough.
As a Reception / Admin Worker you will be the first person point of contact for our clients when accessing all our delivery services, face to face, telephone and email.
You will have responsibility to make sure that all clients are welcomed and given to the appropriate person in relation to our advice services and project workers who see clients on an appointment basis.
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We are looking for a reception / admin worker with exceptional organisational skills, a welcoming manner with good IT skills to give the best first impression to all of our clients.
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Closing date: Expired
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We reserve the right to end the recruitment process early if suitably qualified candidates apply before the closing date.